Returns & Exchanges
Return Instructions - Domestic Orders
- Email your order number to firstname.lastname@example.org and we will email you a return shipping label.
- A fee of $7.95 will be deducted per return. Drop off your return at any USPS facility or with your postal carrier www.usps.com
- Returns are processed within 5 business days once we receive your parcel. We will notify you via e-mail once we have received and processed your return.
- Kariella is not responsible for lost, stolen or damaged items.
- Please note that refunds may take up to 2 weeks to process by your bank.
Please refer to your store receipt for our in-store exchange only policy.
Price Adjustments + Price Matching
We are a small local boutique business. At this time, we unfortunately cannot offer price matching or make price adjustments in order to compete with our much larger competitors.